Standpipe service

There are times when you may require a supply of water outside our normal supply arrangements. In these instances, a standpipe could be the ideal solution.

Please note: standpipes should NOT be used for drinking water purposes.

How to order a standpipe

Ordering a standpipe is easy - call our standpipe team on 01925 679498. We can normally approve your application over the telephone. Our standpipes can be rented on a short-term basis and as you only pay for the water you use, this can be a cost-effective way of meeting your short-term water needs (see ‘Standpipe charges’ below).

The standpipe you will receive from us is a unique design and easily recognisable as a United Utilities-approved version. Our standpipes are fitted with an anti-pollution device to prevent any back-flow to ensure there is no risk of contamination into our water network.

Our standpipes contain a built-in water meter that records your water usage and you will be expected to provide us with meter readings during your hire period. 

It is a criminal offence to use a standpipe other than our approved version and you are subject to a fine of £1,000 for connecting to our water network without permission. Upon conviction for illegal use you will also be liable for any other claims made against United Utilities for damage or compensation as a result of the illegal connection.

Standpipe charges (from 1st April 2016 until 31st March 2017)

You can order a standpipe from United Utilities either annually or on a short-term basis (minimum one month hire charge applies).

Please note: Costs shown below are for annual contracts only. Short term hire charges are subject to length of contract.

Standpipe size Annual rental charge
22mm £515
50mm £838

As a standpipe customer you will be required to take meter readings on a regular basis (depending on your length of contract). We will then bill you for the water you have used.

Water charge for 2016/2017: £1.623 per cubic metre

For further information contact our standpipe team on 01925 679498.

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