Difficulty paying your bill
If you're having trouble paying your bill, please give us a call on 0800 072 6765.
We know that being in debt can be very stressful, but our message is simple - don't suffer in silence. Our team is on hand to help you work out which of our payment methods is best for you. We have a range of assistance schemes for our household customers which you may be eligible for and we've explained more about these below. Remember, the sooner you call us the quicker we can help - so please call us now on 0800 072 6765.