White or cloudy water
Drinking water can sometimes appear ‘milky’ or ‘cloudy’ when first drawn from the tap. This is usually caused by air and generally disappears after a short time.
If your water is white, milky or cloudy fill a glass with water and leave to stand for a few minutes. If the cloudiness clears from the bottom of the glass upwards, this shows the cloudy appearance has been caused by air. The tiny air bubbles will rise to the surface and the cloudy appearance will disappear. If the water does not clear in this way please contact us.
Cloudy water caused by tiny air bubbles in the water is not harmful to health.
How do I know if cloudiness is really because of air?
There is a really simple way to check whether milky white water is due to the release of dissolved air. Fill a clean glass with tap water and place it on the worktop. You will notice that the water clears from the bottom of the glass as the bubbles rise slowly to the surface. The effect can be seen in the photograph below.
We also have an easy-to-read guide which explains how you can keep your tap water in tip-top condition.
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