Rented properties

If you rent your home, it's not always easy to see who is legally responsible for paying the water bill.

The charges we bill you for cover the cost of providing water to the place where you live and taking away your wastewater. So it's usually the person living in the property and using the water that is responsible for paying the bill.

Unless your landlord has an agreement with us and accepts responsibility for the charges, you'll be expected to pay the bill. Please speak to your landlord if you're unsure.

If you're having problems paying your bill, we may be able to help. See having difficulty paying your bill?

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