Our charges 2017/2018

Our household charges scheme relates to the period starting from 1st April 2017 to 31st March 2018.

Below is a summary of our tariffs that form part of our charges scheme for 2017/2018.

Please note charges are shown exclusive of any VAT and are annual unless stated otherwise.

Household  charges

1. Unmeasured water charges

 Water
 Standing charge  Charge per £CV* 
 £63.77  £1.048

2. Unmeasured sewerage charges

  Foul drainage charge Per £CV  Surface water drainage charge Per £CV  Highway drainage charge Per £CV  Total charge Per £CV* 
 All services  £0.958  £0.504  £0.148  £1.610
 No surface water drainage service  £0.958
 n/a  £0.148  £1.106
 Surface water drainage and highway drainage services only  n/a  £0.504  £0.148  £0.652

*£CV charges: if you don't have a water meter, your bill is a fixed amount each year based on the rateable value of your home. To calculate your bill, we multiply your rateable or charging value by the £CV charge shown in the table above.

3. Measured water charges

 Water 
 Standing charge  Volumetric charge per m3 
 £30.89  £1.780

Assumes a 15mm meter has been fitted.

If premises only receive a water service the standing charge will be £31.91

4. Measured sewerage charges

  Standing charge   Foul drainage
volumetric charge per  m3
Surface water
drainage fixed charge 
Highway
drainage fixed charge 
 All services   £6.90  £1.192  £67.27  £29.80
 No surface water drainage service £6.90
 £1.192  n/a  £29.80

5. Assessed charges - household where metering is impracticable

If you live in a household property and you have applied to have a meter fitted free of charge (including altered household premises) but a meter cannot be installed, an assessed charge is available, comprising of a fixed annual amount varying according to the type of premises except where only one person lives at the premises:

Type of premises   Water  Sewerage Total
Single person household   £94.35   £160.41   £254.76 
Detached (includes houses, link detached houses and bungalows)   £234.97   £255.01   £489.98 
Semi-detached (includes houses and semi --detached bungalows)   £212.09   £239.68   £451.77 
Other household premises (includes flats and terraced houses)   £155.76   £201.97   £357.73 

If premises are not connected to the public sewer system for surface water drainage, either directly or indirectly, the sewerage charge for each type of premises will be reduced by £67.27.

6. Watersure - a charge for vulnerable groups

If you are eligible for this charge it is based on the average household charge.

  Water   Sewerage    Total 
Average household charge
 £199.84   £218.94   £418.78 

If premises are not connected to the public sewer system for surface water drainage, either directly or indirectly, the sewerage charge for each type of premises will be reduced to £151.67.

  • Discount for direct debit payers – If you pay by direct debit an annual discount of £5.00 will be made to your account 
  • Owners' allowance - An annual allowance of 3.5% is available to owners of premises who, by agreement with us, undertake to pay unmetered charges for one or more tenanted household properties. To qualify for the allowance, payment must be made as stated on your bill. 
  • Other water companies charges - Charges will be different if you live near to the borders of our area and receive water supply or sewerage services from another company 
  • Enquiries over basis of charge – If you are moving into a household property within our area you can obtain details of our charges for that property by telephoning 0345 672 2888. 

Our assurance statement - charges submission 2017/2018 can be viewed here.

Email this page